COVID-19 Alert

How we’re serving customers during the pandemic.

In compliance with the Ontario Government’s emergency declaration, Betz Pools has been designated an essential business. We are expected to do our part to help maintain safe water standards. Our first task is to open pools, since an open pool is safer than standing water on a pool cover. Our second task is to help homeowners maintain their pools and spas, since properly sanitized water should kill the COVID-19 virus.

Ensuring our employees and customers remain safe is our first priority. We have instituted thorough sanitization and social distancing procedures in our offices, vehicles and at customer residences. We respect our employee’s decision about whether to work at this time, so we are proud that everyone serving customers has volunteered.

To help ensure safety, our store is closed. We are happy to serve customers online at our 
Betz Store with free delivery in the GTA, or order pickup by appointment. Water samples can be dropped at our door with test results emailed.

To help people maintain their own pool or spa, we have created a series of videos which cover the basics and provide helpful tips in pool and spa maintenance at Pool and Spa Care Videos.

This unprecedented pandemic moves us into unexplored territory, so our recommended practices are subject to change. In the meantime, you can trust Betz Pools to do everything possible to protect the well-being of our employees and customers.

Dealing with COVID-19 has put Canadians under a lot of stress, so health authorities are encouraging everyone to engage in regular exercise. Thankfully, swimming in sparkling clean water is one of the very best ways to do that.

In the spirit of service,

Frank Blanchet
President, Betz Pools Ltd.

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